Autumn Wind Delivery answered my request for a quote almost immediately with a quote and ETA. I live in another city and was trying to send a present to my brother which turned out to be a fiasco before they stepped up and saved the day. They had it picked up and delivered within a couple of hours at the most. Great job, but your updates on picking package up and delivery information was over the top. I didn’t have to sit and wonder if it was being delivered. Thanks for the excellent customer service.